Shipping Policy

Order Confirmation

As soon as you place your order, you will receive an order confirmation e-mail.  This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. 

If your item is on backorder or unavailable, we will reach out to you and let you know estimated date of delivery and/or current product status. If the delivery date is satisfactory, we will process the order and if the product is no longer available, we will cancel the preauthorization and refund the payment to your card.

If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.

 

Order Shipment

If your order is stock and we process the charges to your credit card, it will ship within 3-5 business days from the date of your order.  If you choose free shipping, transit times are also between 3-5 business days. 

We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within five business days of your order, feel free to follow up with us at orders@fioreverde.design.

In the United States we offer Free Shipping on all orders over $50.

If you need your order delivered faster, you can also choose USPS Priority Mail or Priority Mail Express at checkout.  Delivery rates for these faster shipping services are calculated in real time at checkout.

 

Shipping Timeframe

We promise to do our best to get your order to you as soon as possible.  We provide estimated shipping times on the product pages based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelming demand on shipping, factory/warehouse and dock workers and so on). 

Order delays have proven to be unavoidable and outside of Fiore Verde's control. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times. We thank you for your business and appreciate your patience.